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Research Seminar at Yonsei University

'Exploring Best Practices in the Hospitality Industry'

Research seminar presented by:

Dr. Russell Arthur Smith, Interim Dean

Cornell-Nanyang Institute of Hospitality Management (CNI)

November 3, 2009 (Tuesday), 10:30 am - 12:00 noon
Venue: Yonsei University, Global Lounge (Next to Student Union Building)

Register to win a copy of the book
'Exploring Best Practices in the Hospitality Industry'.

‘Exploring Best Practices in the Hospitality Industry in Asia’ is a book jointly produced by Cornell-Nanyang Institute of Hospitality Management (CNI) and the Asian Business Case Centre at the Nanyang Business School. The book reports on the findings of a research project that explored best practices in the Asian hospitality industry. The outcome is a series of short cases designed to bring out the salient features of each best practice with the aim of fostering knowledge sharing and continuous learning among practitioners in the industry in Asia.

In order to reach out to young minds interested in the hospitality business at Yonsei University, CNI is presenting a seminar which will cover the research methodology and selected cases reflecting best practices identified across the Asia Pacific region. The seminar will start with the global hospitality industry – current trends and challenges, then, cover the Asian hospitality industry in detail and focus on practices that have been effective and innovative in the Asian service industry. The presentation is to inspire and expose potential hospitality professionals to best practices that they can then use in their careers.

Speaker:

Dr. Russell Arthur Smith, Interim Dean
Cornell-Nanyang Institute of Hospitality Management

Dr. Russell Arthur Smith is a hospitality and tourism development expert who has extensive academic and professional experience in Asia, as well as in North America and the Middle East. Dr. Smith has headed large multi-disciplinary teams for the preparation of major hospitality and tourism development plans. In addition, he has served on many private and public boards and committees throughout the Asia Pacific as well as held appointments in universities in Australia, Malaysia, Singapore and the United States of America. He holds a doctorate from Harvard University and a degree in architecture with first class honors from the University of Queensland. He is also a Certified Practising Planner.
 

For queries about the session, contact Ms. Ayu at wirdayu@ntu.edu.sg or Ms. Kaitlyn H. Lee, Protocol/Tailor-Made Program Coordinator, Office of International Affairs, Yonsei University at protocol@yonsei.ac.kr.
 

The Cornell-Nanyang Institute of Hospitality Management (CNI) was established as a partnership between Cornell University’s School of Hotel Administration and Nanyang Technological University’s Business School. CNI combines the Cornell Hotel School’s rich hospitality tradition with the Nanyang Business School’s Asian business perspective, to introduce global best practices and knowledge customized for Asia's needs. CNI’s mandate is to build a world-class institution for the creation and dissemination of knowledge for the hospitality and tourism industry in Asia. CNI is, poised to become Asia's premier source of hospitality education and research.

CNI offers three hospitality education programs designed to alleviate the severe shortage of qualified talent that is currently plaguing the hospitality industry in Asia and the Middle East - Master of Management in Hospitality (MMH), Professional Development Program (PDP),  General Managers Program (GMP), and Custom Programs. 

For more information about CNI, visit www.cni.ntu.edu.sg 

"Creating a Global Community of Hospitality Leaders Who Change the World"