 |
Dr Gary M. Thompson, Professor
School of Hotel Administration,
Cornell University |
Gary M. Thompson is a tenured Professor of
Operations Management in the School of Hotel Administration at
Cornell University, where he teaches graduate and undergraduate
courses in service operations management. Prior to joining Cornell
in 1995, he spent eight years on the faculty of the David Eccles
School of Business at the University of Utah. He holds a B.Sc. with
First Class Honours from the University of New Brunswick, an M.B.A
from the University of Western Ontario, and a Ph.D. in Operations
Management from The Florida State University.
His current research focuses on restaurant revenue management,
food and beverage forecasting in lodging operations, workforce
staffing and scheduling decisions, wine cellars, scheduling
conferences, and course scheduling in post-secondary and corporate
training environments. His research has appeared in the Cornell
Hotel and Restaurant Administration Quarterly, Decision Sciences,
the Journal of Operations Management, the Journal of Service
Research, Management Science, Naval Research Logistics, Operations
Research, and other journals.
He has consulted for
several prominent hospitality companies and is the founder and
president of Thoughtimus Inc., a small software development firm
focusing on scheduling products. From July 2001 through June 2006 he
served as Executive Director of the school's Center for Hospitality
Research.
|
|
|
