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General Managers Program (GMP)

Participants

- Testimonials

Testimonials From GMP 2008 in Singapore
Phillip Lim
General Manager
Marcopolo Hotel Gateway, Hong Kong

"GMP provided a world class learning platform offering up-to-date management theories and practices in a stimulating environment of like-minded industry professionals. It was a great experience and a wonderful opportunity to learn and network with an elite class of hoteliers."
 

Robert John Horrigan
General Manager & Vice President
Discovery Suites, Philippines

"Gastronomic dining experiences in 5 stars hotels that were exquisite and visually stimulating.

Motivational discoveries, insightful case compendiums & group discussion with fellow GM’s, Hotel Managers and VP’s, provided striking insights and new friendships, which made the course truly exceptional.

Passion, understanding culture and leadership were the gems that the GMP taught us. This will all come to life as we cascade this down to future leaders back home."
 

Jean-Philippe Leong Kwai Cheong
Area Development Manager
Constance Hotel Experience, Poste de Flacq
Mauritius - Indian Ocean
 

"What a wonderful experience! The GMP was a great way of learning and exchanging ideas. A fantastic opportunity to discover various cultures and specific needs of our industry driven by people and passion."
 

Goh Mong-Song
Director, School of Business and Services
Institute of Technical Education, Singapore

 

"I gained useful insights and perspectives from both instructors and fellow participants, who had diverse backgrounds and extensive experience in the industry. The GMP was was a well-planned program which not only offered a structured learning experience but also provided the opportunity to network. CNI went the extra mile to ensure that the participants have a wonderful memorable learning. Well done, CNI!" 

Testimonials From GMP 2007 in Singapore
Kellvin Ong
General Manager
Rendezvous Hotel Singapore

"The GMP has, indeed, had an impact on me and I would like to thank you for organizing such a successful program. The insights which I had gathered during the course of the program will definitely benefit me in both my career and management style in future. The networking amongst the course participants, lecturers, and staff of Cornell-Nanyang Institute is something which I will remember and cherish throughout my career in the hospitality industry.

If I can be of any assistance, please do not hesitate to contact me. Once again, it was certainly a pleasure to have made your acquaintance. Thank you for a successful GMP 2007."
 

Testimonials From GMP 2006 in Singapore
Jose Castor Parreño, Jr.
General Manager
Discovery Shores, Boracay Island
Philippines

“I began my journey with three letters – GMP and I ended it with loads of new knowledge, friends and experiences. It is not the journey that matters, it is  the exchanges of ideas, blending of cultures and having that great feeling of learning something worthwhile and making a difference thereafter."

View Video

Louis Sailer
General Manager
The Fullerton Hotel
Singapore

“A great way of refreshing common practices, exploring new systems and methods and sharing global insights among a sophisticated and mature group of industry professionals”

View Video

Edward E. Snoeks
General Manager
Marco Polo Hotel
Hong Kong

“A great opportunity to be in a focused environment, and to actively participate with great synergy amongst fellow hoteliers. Thank you!”

Shaw Lay See
Assistant Director Serviced Residences
Far East Hospitality Services Pte Ltd.
Singapore
"I wanted the GMP to challenge my mindset, challenge the way I did things. I wanted to get a new perspective, a new way of thinking. I have got that and more."

View Video

Alan Watts
Resident Manager
Holiday Inn Silom Road
Bangkok, Thailand
 

“An excellent opportunity to benchmark operating a hotel, against best practices of the business. The GMP creates a real competitive edge.”

Testimonials From GMP 2005 in Ithaca
Andrew Batchelor
Resident Manager
Royal Lancaster, England

"Great learning opportunity, great professors, great networking, great facilities, all contribute to a great experience. A career 'rite of passage' for all GMs and budding GMs."

Colman Conneely
General Manager
Sheraton Gateway Hotel
United States

"GMP 2005 was a unique and transforming experience involving thought-provoking interactions with industry colleagues from all over the world. The program teaches you how to “think outside the box” and discover fresh new ideas and concepts to help you make strategic decisions in this ever-changing industry."

Ramón Diago
General Manager
Intercontinental Costa Rica
Costa Rica

"I should have taken GMP earlier. What a great opportunity to expand the scope of the ever-changing trends of our industry. Thanks for a great contribution to my career."

Katja Gottwik
Director of Sales & Marketing
Marbella Club Hotel, Golf Resort and Spa
Spain

"Invaluable experience, professionally and personally, at an unparalleled institution, not to be compared with any other."

Sunil Gupta
General Manager
WelcomHotel Vadodara
India

"GMP at Cornell certainly exceeds expectations and has certainly changed my way of thinking."

Lemuel Herbert
General Manager
The Park Bangalore
India

"Dynamically symbiotic, the synergy taking place between academia and industry makes GMP truly a Mecca to head for, for hoteliers who must evolve and excel. Cornell must replace the word “hotel” in the dictionary. I am thrilled to be stamped with a pedigree in my profession."

Debbie Taylor
General Manager
The Balmoral
Scotland

"A unique learning experience with a global perspective. A fantastic opportunity to develop the knowledge and skills of an industry leader not a follower."

Rainer Tenius
General Manager
Swissôtel Düsseldorf/Neuss
Germany

"Great learning experience! Made good friends! Well-organized, well composed, well executed! Hope to be back!"

Chandler K. Vadhera
General Manager
Hilton Woodland Hills
United States

"A breathtaking and rejuvenating experience."

Guillermo Valencia
Regional Director, Caribbean
Intercontinental Hotels Group General Manager Holiday Inn SunSpree Resort
Jamaica

"I have learned that the higher your reach in life the more you appreciate what you learn. GMP 2005 has been an excellent learning experience. I will share all the knowledge with my team and continue learning."

Todd Wilson
General Manager
DoubleTree Guest Suites
United States

"In our day-to-day business practices we spend at least 70 percent of our time looking at what happened yesterday or last week or last month. The GMP class gave me the opportunity to spend ten days looking toward the future and learning about opportunities for competitive advantage."

Testimonials From GMP 2004 in Ithaca
Eric Aebersold
General Manager
Hotel Drachen
Switzerland

"GMP 2004 put me out of my professional managing track, showing and reminding me there are many more ways to reach the goal. Also, the width of international participants gave me the opportunity to enhance my personal network and view."

Sandy Arnold
General Manager
Sheraton Phoenix Airport Hotel
USA

"By way of full disclosure, as a graduate of the 2004 GMP, you need to experience this program sometime during your career. The combination of a college setting, the desire to continue the learning process, fellow hoteliers, accredited professors and your willingness to participate make for a WOW ten days that will enhance your future."

Francisco de Barros
General Manager
Hotel Palácio Do Estoril
Portugal
View Video

"To participate in this GM program was one of my career objectives. I learned strategically, more than I expected, not only with the excellent teachers but also with the cross-cultures with our new colleagues and friends. Unforgettable."

Lionel Benjamin
Director of Operations
Hilton London Metropole
UK

"The unique learning environment created at GMP 2004 offered me an invigorating experience. The depth of intuition from the various educators, combined with the extensive knowledge of the participants was a catalyst for different concepts and applications. I look forward to implementing these ideas in my operation."

Earle Bethell
Deputy General Manager
Radisson Cable Beach and Golf Resort
Bahamas

"GMP 2004 has not only afforded today’s General Manager the opportunity to acquire knowledge from such a renown and learned institution, it has also provided the opportunity to bring together a diverse group of individuals, from some 36 countries, who share in the future growth and development of an ever-changing hospitality industry."

Tine Brodnjak
General Manager
M - Hotel
Slovenia

"Attending the GMP Program was an extremely important asset for me and my company. Intense, very well structured courses, based on up-to-date cases and simulations were really an experience. As important as the Program itself are the peers and colleagues from worldwide. Sharing experiences, knowledge and different approaches is more than an asset. The Program will change the future of all participants."

Philippe Caretti
Area General Manager
Shangri-La Hotels & Resorts
P.R. China

"Only regret, that I did not register earlier. Great mix of academic and human experiences in a unique surrounding."

Alan Carrette
General Manager
InterContinental Cozumel Resort & Spa
Mexico
View Video
Eric van Dalsum
General Manager
Radisson SAS St. Helens Hotel Dublin
Ireland

"The GMP course has been a very refreshing and rejuvenating experience. To challenge yourself to rethink what you are doing through excellent speakers lecturing on a broad range of actual and realistic topics supported by realistic case studies is just great! The opportunity to network and exchange experiences with 60 professional peers from all over the world is an additional and very welcome bonus! I will be back! Thank you!"

Roger Espeli
General Manager
BardØla Mountain Hotell
Norway

"GMP 2004 has for me been a fantastic experience! Colleagues from all over the world, first-class professors, unique surroundings and excellent organization. I have learned a lot and in my further career this will be of vital importance. The worldwide friendships will also enrich my life. I will truly recommend this for all hoteliers with ambitions."

Nicolas Gret
Resident Manager
Sofitel Auberge De La Vieille Tour
Guadeloupe

"It's an extraordinary experience to develop new friendships and gain understanding of strategic issues using my personal experience. GMP was for me an opportunity to grow my management view and stimulate further development in my property. GMP is changing…."

Ross Grieve
Hotel Manager
The Chester Grosvenor and Gosvenor Spa
UK

"GMP 2004 has been a combination of knowledge, advice, sharing of ideas and thinking which will allow me to develop and guide my team to evaluate, plan and make the strategic decisions for this ever changing business."

Alpha Jackman
General Manager
Villa Nova Hotel
Barbados
View Video

"A pepper pot of knowledge, experience and culture all professionally put together in ten days. With managers from over 30 countries we had a rare chance to go around the world in ten days. Cornell has given me the opportunity and tools. There is nowhere else like it. It is a must for managers who are serious about this vibrant industry. It is time."

Wasipha Khan
General Manager
The Villas at Stonehaven
Trinidad and Tobago

"As valuable as the contents of the GMP were, the real challenge for General Managers lies in its implementation, post GMP. You're ready to rush into the future, and the ability to successfully gather your forces to move with you, willingly, and with the same passion, is where the Cornell-prepared manager differs from any other!"

Matthew McCormack
Hotel Manager
Sunshine Village
Canada
View Video
Michael McLaughlin
Hotel Manager
Sheraton Manhattan Hotel
USA
View Video

"Executive leadership starts on the inside. GMP 2004 gave me the opportunity to fully examine who I am, where I am going and how I can affect my future. The combination of self examination within a challenging global environment and hard core best practices have made the past ten days the most prosperous in my career. In a short time I have made friendships for life."

Clive O'Donoghue
Assistant General Manager
Windsor Court Hotel
USA

"An outstanding opportunity for an introspective look at the business through the eyes of some of the nation’s leading authorities. I came away with new tools that I can’t wait to use."

Nigel Parkin
General Manager
The Samling
UK

"GMP 04 – simply a united nations of the hospitality industry. The program created a platform of informative, innovative and overall exhilarating discussions resulted in us viewing our properties from outside the bubble rather than working within the bubble."

Gianluca Passarella
Food & Beverage Director
Saint James Paris
France

"The quality of the teaching is exceptional as are the experiences we shared with this international group. I am already planning to come back in five years to attend the PhD program."

Roger Paull
Director of Operations
W Times Square Hotel
USA

"The thought provoking and insightful lectures along with the highly valuable networking environment provided a refreshing perspective and concrete takeaways."

Jacques Peter
Resort Manager
Savoy International Hotels and Resorts
Egypt
View Video

"A great experience, sharing experiences, learning from exceptional teachers, a tremendous value for professionals."

Muriel Richardson
General Manager
Rosedon Hotel
Bermuda
View Video
Rami Sayess
Resident Manager
Mövenpick Hotel and Resort
Lebanon
View Video

"Having attended most PDP courses in 1999 and 2001, GMP 2004 was the 'icing on the cake' to compliment my Cornell experience. During 15 years working in the hotel industry, this was a unique opportunity to spend ten quality days with 60 top executives from 36 nationalities, coached by outstanding professors…a great experience of a lifetime."

Geir Tonnessen
Executive Assistant Manager
Radisson SAS Plaza Hotel
Norway

"The GMP was an educational highlight, an interactive, inspiring and motivating program that both I and my company will benefit from."

TP Uberoi
General Manager
The Park New Delhi
India

"A great learning experience. A kaleidoscope of best practices from fellow GM’s and the faculty. A great way to kick-start the thought process in a structured, incisive way. Great for networking and building friendships."

Testimonials From GMP 2003 in Ithaca
Alessandra Bragoli
General Manager
Hotel Parma Congressi
Italy
View Video
Simon Casson
Hotel Manager
Four Seasons Hotel London
U.K.
View Video

"The combination of structured, focused and intense learning, alongside the depth and quality of some of the fellow participants, made for a stimulating and invaluable ten days that will, without doubt, be career enhancing and was certainly personally enriching."

V.V. Giri
General Manager
The Park
India
View Video

"It used to be 'the big brands got the small' now it is 'the fast who get the slow.' In this real-time world, the GMP experience gives a perfect blend of opportunity to hone our skills, get the cutting edge and develop friendships. The GMP is a must for senior management with a vision."

Caroline King
General Manager
The Milestone Hotel & Apartments
U.K.
View Video

"GMP 2003: a blend of international experience all from the same industry. Soaking up new ideas and consolidating knowledge and experience from colleagues and outstanding lecturers. Friendships made for life."

Tony Mavrides
Financial Controller
Circus Circus – Reno
U.S.A.

"The quality and variety of the course material was interesting, challenging and relevant. The presenters were exceptional. The entire process and experience was leveraged by the friendships developed during the program."

Paulo Mesquita
General Manager
Hotéis Alexandre de Almeida (Palace Hotel Bussaco)
Portugal

"The GMP was an enriching experience: professionally, gaining knowledge and skills, and personally, gaining new friendships. Two common issues of the hospitality industry. Thank you, Cornell."

Toru Noda
Assistant Manager
Seisen-Ryo
Japan
View Video

"Excellent! I came into possession of the treasure, that is to say, the advanced studies, the intensive educational experiences, and the world-wide friendships!"

Clifton Reader
General Manager
Beaches Negril & Resorts
Jamaica
View Video

"Excellent! I came into possession of the treasure, that is to say, the advanced studies, the intensive educational experiences, and the world-wide friendships!"

Seyed Rezvani
Director of Operations
Fairmont Acapulco Princess
U.S.A.
View Video

"The quality and coordination of the program was excellent. Considering 34 people from at least 20 different nations having so much in common and being able to share ideas and opinions was very educational."

Anna Stackler
General Manager
Crowne Plaza Shijiazhuang
P.R. China

"The GMP 2003 with the different subjects is for me an opportunity to grow and to further develop the team and myself. The different viewpoints from teachers and colleagues on how to approach the challenges in our fast changing industry will be an asset to carry back and to develop further."

Wigneshwaran Subramaniam
General Manager
Sheraton Kampala Hotel
Uganda
View Video

"The GMP 2003 was an unparalleled opportunity to learn from professors of high caliber, and I am impressed. True champions from different parts of the world sharing their personal stories and proven strategies of success with colleagues, are another golden opportunity."

Majoré Timba
General Manager
Hotel Mont Fébé
Cameroon
View Video

"I wish I had taken this course a few years ago. At the end of the course, it is as if I am discovering a new hotel with a lot of potential."

Colin Turner
General Manager
Radisson Royal Santiago Hotel
Chile
View Video
Michael Wimbush
General Manager
Fawcett Conference Center
U.S.A.

"The GMP is a unique and transforming experience involving thought-provoking conversations with fellow General Managers from around the world. The program will force you to 'think outside the box' and discover new ideas and concepts that will help increase the overall revenue of your organization."

Ravil Yulgushev
General Manager
Cosmos Hotel Moscow
Russia
View Video
John Vouillamoz
Executive General Manager
Sino-Swiss Hotel Beijing Airport
People's Republic of China
View Video


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