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Professional Development Program (PDP)

Course Details

- Course Description

Title: Marketing Management

Singapore (January 11-13, 2010)
Course Cost US$2,500 - Apply online


Ithaca, New York, U.S.A. (June 28-30, 2010)
Course Cost US$1,895 Apply Online*

Course Focus:

This course offers participants a basic but thorough understanding of marketing as it applies to hospitality businesses. Through class discussions, case studies, and real-life examples, participants will learn to apply key marketing principles to solve hospitality marketing problems and take advantage of new opportunities. This course is directed towards hospitality executives, entrepreneurs, and others who want a fundamental understanding of hospitality marketing. Participants who will benefit especially from this course are those who have not recently attended a hospitality marketing course, non-marketing executives, those who wish to move to the marketing area, and those looking for a basic refresher course.

Key Benefits:

Understand key marketing management concepts and principles. Learn a disciplined approach to the analysis and management of hospitality marketing challenges. Apply the ideas, concepts, and principles to your business to develop innovative and profitable strategies and programs.

Topics Include:

  • Market segmentation: Identify and analyze customer groups.

  • Target marketing: Select and attract key markets.

  • Competitive analysis: Understand how to create and defend your unique position in the marketplace.

  • Positioning: Find your unique place in the customer's mind.

  • Market research: Identify the most effective mix of tools for understanding the needs of your target audience.

  • Consumer behavior: Understand what drives decision making.

  • Product: Define the most valuable product/service mix for your target audience.

  • Pricing: Create and capture the most value.

  • Promotion: Develop the optimal integrated communication strategy.

  • Distribution: Build and manage the most effective and efficient channel strategy

 

Faculty

  • Ramon Diaz-Bernardo, Professor: Instituto de Empresa Business School (January 11-13, 2010)

  • Lisa Klein Pearo, D.B.A., Assistant Professor: Ithaca, New York, U.S.A., (June 28-30, 2010)

Level

View Course Schedules by Location

PDP Schedule for Singapore January 2010

PDP Schedule for Singapore July 2010

PDP Schedule for Ithaca, New York*

*You will be re-directed to the School of Hotel Administration website of Cornell University

View All Singapore Courses (Alpha Order)

Apply Now
January 2010 online application
Download an application to submit via postal mail or email to cni-execed@ntu.edu.sg

Print Application forms
January 2010
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