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Tan Joo SengAssociate Professor and Deputy Head
Division of Strategy, Management and Organization, Nanyang Business School, Nanyang Technological UniversityDirector
Programs, Center for Cultural Intelligence Visiting Scholar
School of Hotel Administration, Cornell University |
Joo-Seng Tan is Associate Professor of Management at Nanyang Technological University’s Nanyang Business School in Singapore. He is the Director of Programs at the Center for Cultural Intelligence, the world’s first research center devoted to the research and development of cultural intelligence. He is one of the world's leading practitioners on cultural intelligence as he was among the first to develop and conduct corporate training programs based on cultural intelligence. His expertise on cultural intelligence, cross-cultural communication and negotiation is sought after by leading global companies. He has worked with Fortune 500 clients on diverse projects, including developing cultural intelligence for effective cross-border client-consultant interactions and dealing with diversity issues in the global workplace. Recent clients include Tata Consulting Services, one of the world’s leading information technology consulting and business process outsourcing organizations, and the California Court Systems in the U.S. Some of the organizations that he has provided consulting and training include Air Liquide, Du Pont Asia Pacific, Great Eastern Life, IBM Singapore, Merial Asia Pacific, Monetary Authority of Singapore, Overseas Chinese Banking Corporation (OCBC), Schering, and Singapore Airlines. Tan is well known for adopting a hands-on and practical orientation in his consulting and training programmes. Professor Tan has won several teaching awards including Nanyang Fellows Teacher of the Year (2004), Teacher of the Year for Nanyang Business School (2005). Recent publications include co-authoring CQ: Developing Cultural Intelligence at Work (Stanford University Press, 2006), and Strategies for Effective Cross-cultural Negotiation (McGraw-Hill, 2004). He has authored and co-authored several books and book chapters, and one recent book chapter, “Training and Developing Cultural Intelligence” (published in Earley and Ang’s Cultural Intelligence, 2003, Stanford University Press), is the first to take an integrated and structured approach to apply cultural intelligence in the context of training. He has been profiled in leading business publications in the Asia-Pacific region, most recently in Asia Inc (November 2004). He is regularly invited to be a guest speaker by different organizations in North America and Asia. Professor Tan was a Visiting Research Scholar at Cornell University’s School of Hotel Administration in 2005. He is currently working on several research projects relating to cross-cultural leadership and human resource management issues in the global hospitality industry. |
